# FAQ > Straight answers about Garmiq: who it is for, your ERP and EDI, factory access, QC, switching, data, AI, pricing and how long setup takes. Page: https://garmiq.com/faq Updated: 2026-11-12 ## Who is Garmiq for? Apparel wholesalers and private-label makers that sell to department stores, specialty and off-price accounts and produce in overseas factories. If your team runs samples, orders and shipments across spreadsheets, email and chat threads, it is built for you. ## Is it proven in a real business? Yes. A national apparel wholesaler runs its entire business on it every day: knitwear and sweaters, department-store and off-price accounts, factories in Asia. Version 4 has been in daily production for three years, and the same foundation runs hundreds of online portals. ## Does it replace our ERP or our EDI provider? No. Garmiq runs beside your ERP and your EDI provider. It is the record for the line, samples, production and shipments; invoicing, accounting and EDI stay where they are. It has no EDI connection and no accounting sync today. ## Can our factories log in? Not today. There is no factory or supplier login. Your overseas team runs production in Garmiq, on the same orders and milestones as everyone else, with the role you give it. ## Does it do QC inspections? Not yet. Sample requests are evaluated and marked passed or failed, and factories carry their compliance audits and certifications, but there is no screen to record a production inspection. If a retailer requires an inspection platform, keep it beside Garmiq. ## How do we switch from what we use now? We import it for you: your line and photos, your accounts and buyers, and your open orders, from spreadsheets or exports. Then we configure roles and workflow, and train your team before your buyers are invited. ## How long does setup take? It depends mostly on how much of your line and order history comes across. We agree the plan and the dates on the first call. ## Can our buyers use it? Yes. Buyers sign in by invitation to a portal scoped to their company and divisions. They see the current line, keep wishlists, request samples and, if you switch it on, follow their own shipments. They never see your costs or another account. ## Where does our data live, and can we leave with it? Your data lives in your own private instance: its own deployment and its own database. Every change is logged with who made it, and you can export it all. ## What does the AI agent do, and is it safe? Cardi reads and changes styles, lists, purchase orders, shipments and comments when your staff ask. Nothing changes until a person confirms it, every change is tagged via Cardi in the audit log, money is shown only to admins, and buyers never use her. Garmiq's AI features call models from Google Gemini, Anthropic and OpenAI. ## How is it priced? A one-time setup fee for the import, configuration and training, then a monthly fee for your private instance, releases and support. We quote after the first call; there is no public price list. ## Can we try it without a call? There is no self-serve signup. Book a demo; after the call you can click through a demo company on your own before you decide. ## Do you have an API? Yes, a REST API with OpenAPI documentation. Keys are issued by us, and we set up each integration with you. --- Book a demo: https://garmiq.com/demo. Every page: https://garmiq.com/llms.txt.